Now Hiring For Summer 2025!
ATV Adventure Guide
Do you find yourself daydreaming about a life filled with access to adventure? A job that introduces you to travelers from across the planet? Denali is a hub for a person like you, and Denali ATV Adventures is one of the most exciting seasonal jobs in which to experience it!
Equal parts performer, educator, and outdoor enthusiast, the Denali ATV Adventure Guide requires big personalities, a thirst for curiosity, and a lifestyle spent saturated in nature. Denali ATV Adventure Guides are tasked with connecting our guests to the rugged backcountry of the Denali area and all the majesty that accompanies it. Our tours cut through the Stampede Corridor, an area speckled in mountainous landscapes, twisting trails through aspen groves, and river crossings. The main traits you’ll need to be a Denali ATV Adventure Guide are an outgoing and amiable disposition, an active interest in Alaska, and a passion for bringing people memorable experiences. If this sounds like you, we would love to hear from you!
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• Guiding large groups of guests into the Stampede Corridor adjacent to Denali National Park.
• Working on average a minimum of 3 back-to-back tours during a shift.
• Operating a variety of units, including both traditional quads, and side by side machines.
• Becoming educated on local information and area and being able to knowledgably convey that information to guests.
• All guides help set up, as well as clean up tours both pre and post shift. This includes but is not limited to: Pressure washing machines, cleaning helmets, polishing windshields, and seats, checking for proper on-trail gear, restocking merchandise, gloves, goggles, refilling fuel in units, parking and drying machines, recovering machines from trail, etc.
• Being able to effectively brief guests on tour rules and regulations, as well how to operate their units in a basic capacity.
• Helping gear up guests with helmets, goggles and gloves as required.
• Trail maintenance, including but not limited to, building of water diverters, moving problematic trees and branches from trail, snow removal, problematic rock removal, leveling out of uneven and eroded trails (often using pickaxes, shovels, rakes, clippers etc.)
• Helping with maintenance around operations property. Snow removal, trash pickup, and weed whacking are examples of what this could entail.
• Providing a safe environment for all guests. I.E., preventative safety intervention.
• CPR and First aid certification before arriving.
• Communicating with management as to on-trail concerns and issues, trail maintenance needs, accident response etc.
• Acquiring on trail photos and videos for social media.
• Working as an ensemble with fellow guides to create a fun and memorable experience for guests!
• Shifts will be in the mornings as well as the evenings. All guides will be required to work both shift types throughout the work week.
• You will have a “Yard support” shift built into your work week. This is a flex shift, where you will be helping with duties in the yard, like cleaning machines, machine recovery, trail work, checking in guests, yard maintenance projects, and guiding in overflow/ private tour conditions.
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• Ability to work on feet for up to 8-9 hours a day, with most of the time spent with guests.
• Ability to maintain positive attitude while working in ALL weather conditions.
• Must have a Safety First mentality
• Must be flexible with scheduling
• Must be willing and able to assist in trail maintenance as needed.
• Ability to think calmly and critically in high-stress situations.
• Strong communication skills.
• First Aid and CPR certified.
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• 2-5 years experience working in customer service.
• Experience working in seasonal tourism a major plus.
• Curiosity about information on Alaskan/ Denali National Park history, landscape and wildlife.
• Ability to speak multiple languages would be invaluable.
• An optimistic and positive disposition.
• Public speaking background.
• Basic familiarity with general mechanical knowledge.
ATV Reservations Manager
At Denali ATV Adventures, great teams start with great leadership. The Reservations Manager is responsible for encouraging and supporting the Tour Representatives towards creating a focused, friendly, task-oriented, customer service driven team. Major components of the Reservations Manager position include direct correspondence with Travel Agents and Cruise ships to arrange the sale and scheduling of tours, oversight of finances, understanding and organization of company logistics, and involvement in management meetings. The Reservations Manager is able to be a respectful and supportive leader, delegate tasks, structure the tour schedule with respect to whole company needs, remain calm and resolute during crisis, be responsible for the direction and team efforts of the Tour Representatives.
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Staff Training
-Participate in pre-season Management Orientation and Training
-Participate in and oversee Tour Representative training
-Staff Management
-Create a friendly, welcoming, customer-service driven environment
-Ensure that Tour Representatives are working efficiently and effectively through daily follow-up and interactions
-Be available for Tour Representatives offering support, encouragement, and constructive critique
-Administer job performance evaluations
-Office Administration
-Oversee orchestration of tour scheduling by carefully managing tour sizes. Daily and weekly review of schedules is required.
-Ensure that communication with guests, partners, and booking companies is positive and effective
-Verify accuracy of transactions and collection of all partner vouchers through careful auditing practices
-Understand company logistics to effectively communicate with Shuttle Drivers and Tour Managers
-Manage group and event reservations
-Manage emails from guests, travel agents and booking companies
-Keep office materials and supplies up to date and stocked
-Tour Sales
-Undertakes all tasks of the Tour Representative position
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-Four-year College degree or an Associate's Degree and two years relevant experience
-Demonstrated leadership and prior management experience
-Strong customer service orientation
-Strong oral and written communication skills
-Proficient computer skills and previous cash register/POS experience
-Maintain professional appearance at all times and represent the company in a positive way
-The ability to work well under stress and pressure.
-Position uses company vehicles, so a clean driving record is needed.
-Applicants with previous experience in customer service, sales, and/or reservations especially in the seasonal tourism field will be given priority.
ATV Office Tour Representative
Have you ever wanted to live in a place where other people go on vacation - a place checkered by interesting personalities all searching for adventure? Denali is that place, and Denali ATV Adventures provides an amazing way to experience and make money in this once-in-a lifetime destination.
We are looking for high energy, amicable, and self-motivated staff to work in our Tour Offices in the heart of the Denali National Park area. Built-in incentives and bonuses make for a workplace where the highly motivated can flourish. tailored for organized minds who thrive in a close group of co-workers
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• Establish a warm and friendly relationship with guests in person, on the phone, or via e-mail. You will be required to actively engage with local foot-traffic.
• Manage reservations through an online reservation system and conduct retail sales including the management of cash, credit cards, and POS system.
• Work with independent travel agents, cruise lines, and online booking companies to complete third-party reservations.
• Be knowledgeable of all aspects of the ATV tours to assist customers in booking tours and properly answer all customer inquiries.
• Help prepare guests for their tour by ensuring all guests meet participant requirements and tactfully handle situations where guests do not meet requirements.
• Solve problems that invariably arise with logistics, tour coordination, large group booking, rescheduling, and customer service issues.
• Effectively communicate with Shuttle Drivers and Tour Managers to convey reservation changes and address any additional needs of the guests.
• Review reservations and tour manifests for accuracy.
• Work as a team with other Tour Representatives.
• Assist with facility upkeep and maintenance including cleaning and organizing.
• You may be required to help transport guests to the tour launch location. This means being able to engage with people outside of the office setting.
• The workday starts at 6:30 am and goes to 10:00 pm.
• In order to stay current on the actual tour experience, routine participation on ATV tours is required.
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• High school degree or equivalent and at least 18 years of age.
• Position uses company vehicles, so clean driving history and motor vehicle record is needed.
• Strong customer service orientation.
• Ability to establish warm and friendly relationships with guests.
• Strong oral and written communication skills.
• Proficient computer skills and previous cash register/POS experience.
• Always maintain professional appearance and represent the company in a positive way.
• The ability to work well under stress and adapt quickly to changes.
• Must be able to stand for 8 hours a day in all weather conditions.
• Ability to work in a small group, small office setting.
ATV Driver Guide
If there is one thing that’s true for Alaska, it’s that it attracts those who desire a life on the road. Lucky for you, our company needs a person just like that!
We are looking for good spirited, safe, and knowledgeable CDL drivers to transport our guests, all while priming them for the adventure they are about to experience! We believe our tour starts with the first person our guests meet – that’s the Denali ATV Adventures Driver Guide. Your daily office is the beautiful drive on the Parks Highway that winds through a canyon carved by the mighty Nenana River and is flanked by the Alaska Range and Denali National Park. This position requires focus on timing, adapting to pick-up changes, and last-minute adjustments, all while entertaining and engaging guests. Don’t forget to get our guests home with humor, excellent customer service, and a memorable smile! If you want to experience Denali from behind the wheel and with your feet on the ground, be sure to apply.
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• Ability to drive safely and responsibly for 8 hours a day, with most of the time spent with guests. The foundation of our business is providing an experience where safety is prioritized.
• Transport guests to and from our ATV site and their pickup locations.
• Make sure all guests listed on manifest are accounted for and on the bus. If there are changes, quickly and effectively communicate the updates.
• Be in constant communication with Tour Representatives and Tour Managers via phone and text.
• Knowledge about our tours and the trail areas are crucial to your performance. Guests will ask questions, so your understanding of our product and the area is a necessity.
• Required to perform walk-around and pre-trip inspection sheet.
• Required to clean the inside and outside of your shuttle during and at the end of your shift.
• It will be your responsibility to monitor and maintain your fuel level and report any maintenance concerns to the mechanics.
• Other responsibilities include but are not limited to collecting Participation agreements and paperwork, transporting staff, courier duties, and light tour sales.
• Assisting tour representatives with check in procedures as needed.
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• Positive attitude while working in ALL weather conditions and with all personalities.
• Strong communication skills and even better people skills.
• Ability to think calmly and critically in high-stress situations.
• Must be flexible with scheduling and able to work a mix of morning and evening tours.
• Must be willing and able to assist in maintenance as needed.
• Commercial Driver’s License (CDL) with Passenger Endorsement.
• Clean driving history and Motor Vehicle Record (MVR).
• First Aid and CPR certified.
• iPhone literacy.
• Computer/ Tablet literacy.
• Desire to live and enjoy a relatively remote area of Alaska for about 4.5 months.
ATV & Fleet Technician
Are you interested in spending the summer in Alaska but like to be behind the scenes? Maybe you grew up working on cars, dirt bikes, and ATVs and want to further your knowledge on the subject? Denali might be the opportunity for you to do just that. Fleet mechanics are a cornerstone position in helping us have a successful summer at Denali Park Adventures, as they are the driving force behind keeping our machines healthy so our guests can stay happy! With a fleet pushing 100 vehicles, and a multi-tiered pay scale there is a lot of room for growth in the company and plenty to do to keep you busy, so if you love working with your hands, and on engines, but want to do it in a beautiful place we might be just what you’re looking for.
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• Daily routine machine checks including tire pressure, oil checks, air filters.
• Cleaning air filters
• Oil changes
• Tire Patching, Changing and Balancing
• On trail machine recovery, changing flat tires, broken tire rods etc.
• Machine power washing.
• Loading and unloading fleet machines on trailers.
• Routine maintenance for new model Jeep Wranglers, and Shuttle Vehicles including signal replacement, tire rotations, oil changes, patching chipped windshields, battery testing, etc.
• Logging shop inventory
• Assisting in the changing of broken clutches, tire rods
• Working in conjunction with company GMs to plan required projects
• Pre and Post Season assistance with de-winterization and re-winterization of machines.
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• Ability to work independently and be self-motivated
• Must have strong verbal communications skills
• Must have strong organizational skills
• Some experience in a customer service environment
• A safety first attitude
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• 2-5 years experience working in an automotive and/or ATV shop
• Familiarity with fleet management software
• Experience working on Yamaha, and Polaris UTV and ATV’s, as well as Jeep vehicles
• Basic computer and mobile technology literacy
• Experience working in seasonal tourism/ communal housing setting is a major plus
• Prior visitation to Denali
• Experience conducting routine services and vehicle maintenance
• Ability to effectively troubleshoot and diagnose issues
Shift Lead
All businesses need strong leaders to not only handle the days tasks, uplift staff morale, and maintain safe working standards but to do so while retaining quality of experience to our guests. This role is spent divided between on trail guiding, as well as shifts dedicated to managing operational logistics. When in this role, you become the point person, not only for your fellow staff, but also for the guests who pass through our launch site on that given day. If you consider yourself a well-rounded, even keeled leader, this could be just the spot for you.
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• Split time between ATV guiding and managing tour operation logistics.
• Keep open lines of communication between booking offices, drivers, and Manager on Duty.
• Manage and aid yard support staff to effectively clean and fuel ATVs as well as clean helmets and other guest gear.
• Respond to on trail concerns like accidents, flat tires, and first aid situations.
• Checking in and collecting waiver paperwork from guests.
• Completing Shift Lead daily task.
• Opening and closing daily tour operations based on shift
• Restocking needed cleaning supplies throughout day.
• Trail maintenance.
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• Minimum 5 years working in customer service, tourism industry preferred
• Minimum 1 year working as a tour guide in some capacity
• Clean Motor Vehicle Record (MVR).
• Ability to work on feet for up to 11 hours a day.
• Flexibility with scheduling.
• Ability to think calm and critically in high-stress situations.
• Ability to maintain and project a positive attitude in all weather conditions.
• Ability and willingness to coordinate and assist in trail maintenance as needed.
• Strong, professional written and verbal communications skills.
• Technology literacy on computers, tablets, and cellphones.
• Microsoft office literacy.
• First Aid and CPR certified.
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• Experience managing in a fast-paced, guest service atmosphere.
• Experience in shuttle driving.
• General knowledge of ATV maintenance
• Experience operating skid-steer and mini-excavator a major plus.
• Familiarity with Denali National Park history, landscape and wildlife.
• Prior visitation to Denali.
